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Sad Truth Behind Hiring a Web Developer

It happened again… I got a call from a potential customer telling me their sad story of having a semi finished web project and then their web developer leaving them without a single word.  In other words, “help!”. The web development industries lack of professional accreditation is leaving far too many customers stuck with mediocre webmasters who often find a better gig and split.  Hear me out.

All well established professions have some sort of accreditation process, except mine.  Whether you are an electrician, a physician or a CPA, you have gone through education and training, and took a final exam to determine whether you can legally practice your respected trade.  Web Developers (a.k.a. webmasters or web designers) do not have to pass any standardized accreditation.  All you need is a computer, an entry level knowledge of design and HTML, and bingo you’re a webmaster.  During my 15+ years of web development, I’ve met many people who tinker with web site design and development.  They may experience some growth, though often limited.  Eventually they realize that they can’t sustain a comfortable level of income and so they look for another line of work.  What happens to their clients?  Do they take the time to research and find someone who will take over their clients sites?  Most likely not.  Often their clients are abandoned, stuck looking for someone who can get their web presence back to being respectable, and quick.

Those of us who have been in this industry for awhile (I started in 2,000) gradually become “salvage men/women”.  I get calls that sound something like this: “I need your help.  I can’t get a hold of my web guy/gal and there is something urgent I have to remove off my site (or) my site is down!”.  This is an all too common and unfortunate occurrence.  Here are a couple of suggestions if you have any online presence.

My piece of advice is to try and find someone who has experience in website design.  Spend the time to talk to them about what they have done, if they are comfortable with what they do and so on.  You want to get a feel that you’re getting someone who is good at what they are doing and will be around next month.  Don’t look for that incredible deal because it might backfire.

I also recommend developing a soft timeline so that you can monitor the progress and make sure that the work is taking place.

Lastly, make sure there is some sort of a work depository where assets the web developer are creating are available to you, should the worst case scenario happen.    Get the login details to the server space your webmaster is using.  Most of the work-in-progress material sits there.